Make a new call to the intended recipient ( so that you can let them know who is waiting for them on call ) Open Skype for Business main window and search and call intended party However, it can feel more familiar to place the call on Hold yourself if you preferĪ banner will display on the original conversation window showing that the call is on hold.ģ.
Placing the call on hold is optional – the call will be automatically placed on hold when you make a new call to the intended recipient. When you need to transfer a call, click on Call Control and you can choose select “Hold” When transferring an incoming call to another person in Skype for Business, sometimes it is preferable to announce the call to the recipient before completing the transfer.ġ.Click on the pop-up to accept the call.Ģ.